With improved focus in the Auckland Region for businesses that recognise their only true sustainable competitive advantage is their people: Introducing David Blair (read more...)


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"Creating memorable experiences that customers can't help telling others about"

Exceeding Customers' Expectations Workshop

This unique Customer Experience Development workshop will impart the knowledge, understanding and programme to enable delegates to develop a quality, consistently delivered customer experience that competitors’ will find difficult to copy and customers returning for more...
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Capitalise on your Teams Innovative & Creative Ideas

Are you tapping into your greatest competitive advantage… the innovation and creativity that exists within your organisation? creating a culture of creativity will ensure you stand out from the crowd.

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Chris Bell- Key Note Business Speaker

Embrace a customer experience strategy that will be used to create and grow a sustainable competitive advantage, in a world where competitive advantages are copied everyday.

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Increase Sales & Conversion Rates

The days of one size fits all are well and truly over. Today’s more marketing savvy customer is looking for businesses that focus and find solutions that fit their individual needs. Our unique sales development program is focused on the total experience a customer has with your organisation including the quality and consistency of your service and the relationships your people build that lead to increased loyalty and word of mouth recommendations...  Get in contact

Customer Experiences focuses on working with businesses that are seriously committed to the on-going development of the experience they offer their people and customers. As part of this commitment we would like to share with you our business success formula. Adopt this strategic business approach and reap the rewards of business excellence... 
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