Customer Experiences » Video

Chris on TV3 ASB Business 26th Jan

chris — Mon, 25 Jan 2010 20:40:17 +0000

http://www.3news.co.nz/Home/News/Display/tabid/209/articleID/138775/Default.aspx?src=email

The Customer Experience Formula

chris — Sun, 19 Jul 2009 00:33:03 +0000

Discover the formula that most businesses still don’t understand and why it’s the foundation of a customer experience strategy.

Customer Service Training

chris — Sun, 19 Jul 2009 00:30:09 +0000

Find out why most customer service training is a cost not an investment and how the customer experience approach is the way to guarantee results from your skill development programmes.

Customer Satisfaction

chris — Sun, 19 Jul 2009 00:27:23 +0000

Learn why customer satisfaction is no longer a reliable way to measure your performance and what today’s market requires from you if you are to stand out from the crowd.

The Power of Word of Mouth

chris — Sun, 19 Jul 2009 00:17:31 +0000

Find out how your customers will become a powerful part of your sales & marketing team and how much money you’ll save as a result.