Developing Business Excellence Through Quality Customer Service Experiences


Chris Bell specialises in the development and implementation of a consistently delivered quality customer service experience that results in business growth and increased profitability as a result of high employee engagement, greater customer loyalty and customer word of mouth recommendations..

Our commitment and passion is to educate the business community and develop unique Customer Service Experiences for organisations to ensure their long-term profitable growth in an increasingly competitive and commoditised world.

Chris Bell is New Zealand’s leading expert in the design, development and implementation of Customer Service Experience strategies and has worked with a broad range of businesses in a number of industries both as consultants and through our highly interactive and innovative seminars and workshops.

Read about Customer Experience predictions that Chris has made which have come about…

Member  & co-founder of  Customer Experience Management NZ


Customer Experience Development Program