Welcome
Customer Experiences was launched in 2004 when it became obvious to founder Chris Bell that in the 21st century the quality of the service an organisation consistently delivers would be the difference between long-term business success and failure.
Our commitment and passion is to educate the business community and develop unique Customer Experiences for organisations to ensure their long-term profitable growth in an increasingly competitive and commoditised world.
Customer Experiences Ltd is now New Zealand’s leading expert in the development and implementation of Customer Experience strategies and has worked with a broad range of businesses in a number of industries both as consultants and through our highly interactive and innovative seminars and workshops.
Member – Canterbury Employers Chamber of Commerce
Customer Experiences has four main activities
Customer Experience Strategic Development
Using our unique E.D.S Customer Experience development system, we guide your development team through the 7 key development steps. More…
To view more workshop details click on services, contact us or call 027 279 2360 for more information.
Game Plan Seminars- powerful, affordable & highly effective
At Customer Experiences our goal is to give all businesses, regardless of size, the opportunity to successfully grow using a proven development strategy. More…
Our 2.5 hour Game Plan seminar, complete with a comprehensive follow-up programme, is designed for small business to affordably take advantage of this opportunity.
- To book your seminar or check out our next public seminar in your area
Skill Development Workshops
Ultimately every single person within your organisation will play an important role in the delivery of a “consistently high quality Customer Experience”.
Once you have defined your experience and the standards required to deliver it, the next step is to ensure that everyone has the skills necessary to play their part. Our unique skill development workshops are designed to integrate with your measurable service standards. These workshops can range from customer service to leadership skills.
To view more workshop details click on services, contact us or call 027 279 2360 to discuss your requirements..
Business Speaking
As a professional speaker Chris powerfully demonstrates using real examples how embracing the Customer Experience strategy is used to create and grow a sustainable competitive advantage in a world where competitive advantages are copied everyday.
His high energy and common sense speaking style enables Chris to connect with people at all levels of an organisation at conferences, leadership retreats, skill development workshops and networking functions.
For more information click on services or on the Customer Experience Tracker logo on the home page and learn more………
IMPORTANT!!!
Talk to Chris before you spend anymore on Customer Service training, he will save you money. CALL 027 2792360
To contact Chris Bell click here or call 027 279 2360 to discuss the value that he will add to your next function.
Our 100% Guarantee
Our unique approach to this strategy allows us to offer our guarantee based on a commitment to deliver by both parties.
